Training & Support

Training & Ongoing Support That Lasts Beyond the Finish Line

Once a store is opened, Mega doesn’t simply hand over the keys and wish the owners well. We encourage our business owners to stay in touch and keep us informed so we can continue to assist with ongoing support and customer service.

Training is Just a Click Away

Training videos are a highly effective new trend in learning. With Mega, we are constantly staying on top of the latest trends in the market for our stores and store owners. Your store package includes a four-part training video that you and your employees can access anytime you need.

Training Includes:

Inventory placement and layout (including seasonal merchandise)
Receiving
Stocking shelves and merchandising tips
Back-stock
Reorders
Restocking
Pricing
Store image
Customer service
Loss prevention/theft
Housekeeping and maintenance
Cash drawer & deposits
Refund policy
Grand opening
Ongoing support for anything you need

Long Term Ongoing Support

The Mega Team is ALWAYS here for you whatever the need may be. Once a store is opened, Mega doesn’t simply hand over the keys and wish the owners well. We encourage our business owners to stay in touch and keep us informed so we can continue to assist with ongoing support and customer service.

We’re Here Every Step of the Way

From your first phone call inquiring about Mega Dollar Stores to the grand opening of your very own Mega Dollar Store and beyond, we empower you with all the expert training and support you need to become a knowledgeable retail professional in no time. You don’t have to already know how to open a dollar store because we’re there to assist you. Mega’s expert staff trains you in the fundamentals of opening, owning, and running a retail store. Mega offers complete in-store merchandising for all of its store packages. Even with our most basic packages, you have the advantage of communicating remotely with a trained professional. In addition, you will also always have access to a Mega representative to provide you with continued support. You are never alone with Mega whether you have some or no knowledge on how to open and operate a retail store, Mega is perfect for you. Our consulting program can turn an inexperienced beginner into a seasoned, well-equipped merchant in a fairly short period of time.

We train you on in-store operations, employee policies, buying, advertising procedures, inventory control and other aspects of marketing and merchandising.
We provide you with training manuals.
We can assist you in selecting your store location by working with local realtors, landlords, management companies and/or leasing agents.
We can assist in your lease negotiation.
We can help you in preparing your business proposal, including your business projections and cost analysis.
We can inform you of the best lending options available, based on your credentials.
We offer a pre-opening guide and checklist to notify you of the items to be taken care of prior to the opening of your store.
We offer a toll-free number to call for any questions or assistance you may need.
A professional buyer will assist you in selecting initial inventory, introducing you to the dollar, party suppliers, and teaching you how to stock/restock your store supplies.
We assist you with your soft opening and help prepare you for your grand opening.
Our complete training program offers thorough training in retail sales. A professional trainer will be on hand to assist you.

Comprehensive Manuals

No question or concern is too big or too small. We also provide comprehensive manuals you can access anytime either digitally or from the binder we provide during your store setup.